There are several reasons why an online casino might want to block your account. Let’s take a look at some of the most common reasons so we can avoid them and play in an online casino with no problem.
In most online casinos, you need to create a player account. This is where you send money to be wagered. If you break any of the rules, the casino can block this account. Some of the most common reasons include:
- Fail to Verify Identity
- Violation of bonus terms and conditions
- Gambling at a young age
- False information provided by the player
- Suspected money laundering
Online Casino – Fail to Verify Identity
Verifying your identity is a process used by online casinos to check your identity. This is often done through an automated database check or by requesting specific documentation. It helps online casinos avoid fraudulent activity.
Online casinos usually ask for proof of identity before allowing new members to play. This includes ID, age, and address proof. If you cannot produce any of these, the casino may block your account. Once you provide proper identification, the online casino is less likely to block your account.
Some Bitcoin casinos allow players to join the game without registration. So you don’t have to send anything to these casinos. You cannot block your account due to failed identity verification.
Violation of bonus terms and conditions
If you violate the bonus terms and conditions, the casino has the right to block your account and refuse to let you use its services again. The online casino may also employ third-party companies to perform investigations. In some cases, the company may decide to block or withhold any funds that are in your account. If this happens, you will have to contact the casino immediately and explain the violation.
For an online casino to block your account for violating the bonus policy, you must violate the bonus policy as a rule. The most common reasons include creating multiple accounts to redeem, for example, non-deposit bonuses.
Online Casino – Underage Gambling
Underage gambling is illegal in many jurisdictions, and gambling operators must strictly enforce this rule. The UK authorities prevent underage gambling players from participating in casinos’ games, or the casinos face losing their licenses and incurring fines. To prevent such violations, casinos must use KYC processes to identify users and ensure that they are at least 18 years of age.
As a result, underage gambling is a serious concern and requires vigilance and prevention on the part of parents. The best way to prevent children from engaging in underage gambling is to ensure that their account information is secure and passwords are protected. Kids can gain access to passwords, credit cards, and personal information and use it to create fraudulent accounts. Fortunately, there are a variety of software tools that can block access to online gambling websites.
False information provided by the player
An online casino may decide to block your account for several reasons. You provided false information, which violates our terms and conditions. In some cases, the online casino may only ban your account for a minor offense. Reinstate your account by contacting the casino’s support team or filing a dispute with the regulatory office of the casino.
While a player can still play the game, the online casino has the right to block their account. The security measure protects the online casino’s bankroll from fraudulent players. It is common for players not to provide their real information, and instead use a pseudonym to protect their privacy. The casino will need to verify the accuracy of the information provided by the player to ensure that payment details are accurate. If the information is insufficient, your account may freeze.
Suspected money laundering
This point is unlikely to apply to you, but it may be a legitimate reason for blocking. Suspicion of this illegal activity may arise, for example, if you repeatedly send large sums of money to your gaming account and then withdraw it again without using it to play.
Preventing illegal money laundering was one of the reasons for the introduction of mandatory client identification (this applies not only to online casinos but also to all companies where money plays a role). If you are interested in learning more about this topic, read this article about the anti-money laundering law and why casinos are obliged to verify the identity of their players.