With the rise of smartphones, many people prefer buying a product or service after knowing the details. Furthermore, they provide…
Are you an online retailer looking for ways to improve customer experience and increase sales? Kitting 3PL service is the…
IVR (Interactive Voice Response) can be stated to be an advanced telephony technology. Dialers are provided with the facility to…
Who are GenZ entrepreneurs? The generation born between 1997 and 2012 is Gen Z. They are becoming the entrepreneurial generation…
What is to increase business revenue? The amount arriving into the business is business revenue. It may be from sales as…
OmniChannel marketing involves marketing strategies that are deployed across diverse platforms. It allows you to connect with prospects and customers…
Data integration is a process of linking your existing data, usually from a variety of sources, with your business information…
Positive customer experience is of utmost importance for any business to achieve sure success. Poor experience will only mean less…
What is the D2C business model? The D2C business model refers to selling directly to consumers. This model lets the manufacturers sell…
In the business world, a call center is an operation in which various phone calls are handled by customer service…