Many companies, especially those that deal with eCommerce, are adopting live chat customer service. It keeps costs low and provides…
The USP refers to the unique selling proposition. It is an effective tool assisting in focusing and shaping to set…
Human beings love stories. We’re naturally drawn to things that we can build an emotional connection with. Storytelling is compelling…
Customer engagement strategies consist of policies in which employees are trained to interact with customers. Customers enjoy the experiences that…
Business owners are aware that their customers are at the core of their business. And for that reason, engaging with…
Periodic changes will help to promote your business. Big or small, every business needs to invest in enhancements to be…
Audience engagement is key when running a business, as you want to ensure your social media posts are reaching the…
Every business owner knows customer engagement is important to their enterprise. It helps establish a customer base, and improve and…
The plenty of Brazilian banks that see artificial intelligence (AI) as an imperative need is higher than many mature markets,…
There was a time when social media was considered by some as a fad. Something that “the kids” were using…