Companies are battling to deal with the rapid emergence of generative AI; some are hurrying to use the technology as a tool for employee workflow, while others are avoiding it — at least for the time being.
Large organizations are debating whether the potential copyright and security threats are outweighed by the enhanced efficiency that generative artificial intelligence, the technology that powers ChatGPT and comparable technologies, offers. In order to better comprehend the technology, some businesses have implemented internal prohibitions on generative AI tools, while others have already started to expose the fashionable technology to staff in their own unique methods.
A Ban on AI? Accepting AI? or getting ready for AI?
According to AI content analyzer Originality. AI, many well-known corporations have completely stopped internal ChatGPT use, with some citing privacy and security concerns. These companies include JPMorgan Chase, Northrup Grumman, Apple, Verizon, Spotify, and Accenture. Business executives have also expressed concerns about employees entering confidential information into ChatGPT and having that information possibly leaked elsewhere as a result of the tool’s output.
According to Mark McCreary, co-chair of the privacy and data security practice at law firm Fox Rothschild LLP, when users enter information into these tools, “[y]ou don’t know how it’s then going to be used,” he told CNN in March. “That causes businesses to have very serious concerns. McCreary said: “I think the opportunity for company trade secrets to get dropped into these various AI is just going to increase.” As more and more workers sloppily use these tools to help with work emails or meeting notes, McCreary predicted that this risk will only grow.
However, the corporate reluctance to accept generative AI may only last a short while.
“Companies that are on the list of banning generative AI also have working groups internally that are exploring the usage of AI,” said Jonathan Gillham, CEO of Originality. AI, emphasizing how businesses in riskier areas have been quicker to take action against the technology while determining the optimal method for safe deployment, told CNN. It would be too risky for them to give all of their employees access to ChatGPT and tell them to “have fun,” but that doesn’t mean they aren’t thinking, “Holy crap, look at the 10x, 100x efficiency that we can lock when we figure out how to do this in a way that makes all the stakeholders happy,” in areas like legal, finance, and accounting.
Some of the businesses that presently forbid ChatGPT are talking about reintroducing it once security issues have been resolved. Just two months after its introduction, ChatGPT reportedly attracted 100 million monthly active users in January, according to UBS.
Large organizations first struggled to discover ways to appropriately integrate that rapid development. Large businesses find that procedure to be sluggish. In the meantime, ChatGPT website traffic declined for the third consecutive month in August, putting pressure on large tech companies to maintain consumer interest in the tools and discover fresh business uses and income streams for generative AI technologies.
