Customer communication has only become all the more important in today’s digital age. With intense competition and customers having their last day, every company needs to be aggressive in its marketing efforts. But then, it is necessary to devise a strategy where the desired message is sent across to the potential customer. This is where SMS marketing scores over other programs.
SMS Marketing and its Advantages
1. Cost-effective:
SMS marketing is very cheap, be it when sent to an individual or a group. It is quite affordable when compared to other available marketing options like purchasing Facebook ad spots. Startups may find this strategy beneficial as they make their targeted clients aware of their presence. For this, a very small amount will have to be spent.
2. Higher open rate:
The opening rate of text by users is approximately 98%. Chances are very high of emails getting lost among spam folders. However, mobile phones are the most preferred mode of communication and so is texting. It also forms a wonderful global marketing strategy for small and medium businesses. SMS marketing is likely to be read by the recipients. Hence, SMSing should be given a try.
3. Reach wide demographics:
People nowadays own more than one phone. Text marketing can help a wide customer demographic. Rather, the individual marketing strategy emphasizes reaching just a single section of the demographic. On the other hand, text marketing can help reach a wider base which will prove to be more beneficial for the company. It also makes Contacting businesses much easier and quicker. Thus, your customers tend to get more exposure. It will only mean more sales and revenue.
4. Mobile-Friendly:
Businesses must be presented as mobile-friendly. People are increasingly using mobile phones to browse for information and to shop. SMS marketing can help your business to become mobile-friendly while proving to be a bigger asset for mobile marketing strategy.
5. Fast delivery:
When SMS marketing is concerned, no wait time is present. Hitting the send button allows your message to enter the SMS inbox of the targeted client. This way, customer communications are improved, something you can be sure of and to avoid common SMS not working errors. No printing or materials will have to be collected, people contacted or designs completed. Moreover, customers can get to see time-sensitive messages quickly and take appropriate CTA.
6. Works with various other marketing forms:
Besides using it alone to advertise your brand, it can also be used along with other Global marketing Customers who can send the desired message easily and quickly. Implementing this strategy can help get more customers to get connected with your company on social media. You can even promote a new launch or offer discounts to those interested in shopping through your site.
7. Customers may opt-in:
Customers should be provided with numerous options. Sending mass text messages would be a great idea. Provide them with the latest news on current business ventures. Allow customers to determine if they prefer to opt in. This way, they can feel quite comfortable contacting businesses and dealing with them.
8. Strengthening customer engagement:
Text messaging allows engaging more with your customers. They can also derive a better way to engage effectively with your business. Moreover, they get easy access to your business and remember you for a long time.
9. Customizable and Flexible:
Text marketing is quite versatile. It is possible to match text messages, thereby fitting with numerous things to boost your business. It allows you to provide temporary discounts, announce a sale or new launch, reward loyal customers, share news, etc.
The fact that SMS marketing is a wonderful tool to promote both small and big businesses. It should be adopted immediately to witness quick results.
